Last updated on June 17th, 2021 at 09:40 am EST
The policy information listed below is provided as a courtesy to travelers who visit our website.
General disclaimer
For your convenience, we list tour operators’ policies on our website. Please note, however, that tour operator policies are subject to change at any time and without notice. For the most up-to-date policy information that will supersede any detail, error, or omission resulting from the information provided on our website or via email/live chat correspondence, please contact the tour operator directly.
AMIGOS DEL RIO’S RESERVATION POLICIES
Payment policies
You will be able to cancel your reservation and get a 100% refund if the cancelation is made at least 24 hours before the tour date. No refund is provided for cancelations made within 24 hours of the tour date or no-shows.
Other policies
In the event of inclement weather that causes damage to the roads making them impassable, heavy rains, or thunderstorms where we must cancel the tour, then we will try to reschedule you for another date/time. If your itinerary does not allow it, then we will issue you a refund.
If there is a light rain, the tours will likely still proceed as planned.
It’s important to note that if there is rain on the coast, it could be clear in the mountains, and vice versa.
We do not have a maximum weight requirement. However, for our rafting trips, the largest lifejacket fits a size 52” chest. For the ADR Adventure Park tour (10-in-1 tour), our largest harness fits a size 42” waist.
It is important that you have ample use of your upper body, so that you are able to participate and enjoy the activities on each tour.