Questions? Want To Make A Reservation? No problem!

The content on this page was last updated on June 29th, 2017

Ready to reserve your desired Costa Rica day tours and access our discounts or cash back savings?

Super! If you’re ready to reserve a day tour that you spotted in our Costa Rica Tour Discounts database you can do so by clicking on the “RESERVE NOW” button below (note: before submitting a tour reservation form to our team, please ensure that your tour reservation date meets our reservation Request Deadlines).

[click above to open our tour reservation form]

[click above to open our tour reservation form]


 How to contact us if you are already a Pura Vida! eh? client (i.e., if you have already placed a day tour reservation with our team)

If you want to reserve an additional/new tour, please click on the “RESERVE NOW” button above.

If you need to make a change to an existing tour reservation, click here to request a change.

If you need to cancel an existing tour reservation, click here to request a cancellation.

If you have a question or concern relating to an existing tour reservation, click here to email us.


 How to contact us if you are new to Pura Vida! eh? (i.e., if you have not yet placed a day tour reservation with our team) and you have a question about a particular day tour

Please leave your question for us in the comment field provided at the bottom of the tour’s listing page on our website and we will answer your question in a follow-up comment. In order to do so, complete the comment form (titled, “Have something to say or ask? We’re listening (and ready to respond). Leave a comment for us below in our open forum!”) and don’t forget to check the “notify me of new comments via email” box to ensure that you receive a notice when we post our answer to your question. The comment area looks like this…

Sample question comment box

As an alternative means to getting your tour questions answered, you can also chat with us live whenever we are available. Since our free time is limited, we aren’t always available to chat with travellers online, however, if/when you spot our online chat feature at the bottom of your screen, feel free to ask us a question in live time. If we are offline, the live chat feature is not visible on our website, however if we are online, our live chat feature appears as a “live chat sign” at the bottom left-hand side of the screen on laptops and computers and a small “chat bubble” at the bottom left-hand side of the screen on mobile devices. The live chat features look like these…

Sample live chat features


Advice for all travellers

Since Pura Vida! eh? Inc. provides Costa Rica day tour assistance only, if you have a question about general travel throughout Costa Rica or you are looking for recommendations or advice regarding aspects of your vacation planning (i.e., destination choices, hotels, safety, travel with children, etc.) please see the information we provide on our Costa Rica Travel Blog. While our business website (“Pura Vida! eh? Inc.“) responds to questions regarding Costa Rica day tours only, our travel blog responds to questions that address all other aspects of the Costa Rica experience. For more information about contacting us through our blog, please see the Costa Rica Travel Blog‘s contact page here.


Can’t get enough?

You can also Follow us on InstagramTweet us on TwitterFind us on FacebookPin us on PinterestCheck out our photos on FlickrStumble upon us on Stumbleupon, View our videos on YouTubeFollow us on TumblrConnect with Pura Vida! eh? Inc. on Google+, and/or Connect with Nikki on Google+

Please note that we do not use our social media accounts for answering travellers’ questions. Please do not send us questions via our Facebook page (or similar social media accounts), as these accounts are used for promotional purposes only and are not monitored for traveller correspondence.