Hi Karen!

Thanks so much for your interest in our discount for the Sky Trek Canopy Tour in La Fortuna/Arenal! Here’s a link to our adult discount for the tour for quick reference:

Arenal Sky Trek Canopy Tour (adult): https://puravidaeh.ca/discounts/sky-trek-canopy-tour-ziplining-adult-la-fortuna-sky-adventures/
*If you need them, links to student and child discounts for the Sky Trek Canopy Tour are provided on the adult discount page listed above.

Since you mentioned you’re not able to meet the minimum 10-day requirement to submit an order through our website, I’ll just ask, which date is your preferred tour date for the Sky Trek Canopy Tour? Depending on the date, we may still be able to make it work! 🙂

For the cancelation policy, we do not have a cancelation policy of our own. We know that life happens and changes are inevitable, so we don’t mind if you need to cancel or change your plans, and we don’t charge any fees or apply any penalties in the event of cancelations. With respect to our memberships, if you purchase a particular “Discount Level” (i.e., membership) in order to access our tour discounts and you later need to cancel your trip to Costa Rica, we’ll refund your entire Discount Level payment—no questions asked. If you purchase a particular Discount Level and you need to downgrade to a Lower Discount level because your travel plans changed and you don’t require as many tour discounts (or the tour operator doesn’t have availability for the tour discounts you want), we’ll refund the difference in price between the two Discount Levels. If you accidentally purchased the wrong Discount Level, we’ll refund that error too. To help put your mind at ease, you’ll only ever pay for the tour discounts you use, not a penny more.

With respect to your chosen Costa Rica day tours, we are required to enforce the cancelation policy/policies of the tour operator(s) you choose for your trip. For example, if you choose to participate in Sky Adventures’s Sky Trek Canopy Tour, Sky Adventures’s cancelation policy would apply to bookings for that tour. To date, Sky Adventures’s cancelation policy is that tours can be canceled without penalty up to 48 hours prior to the tour date for groups of 1-11 people, or else up to 7 days prior to the tour date for groups of 12 or more people.

In moving forward from here, simply comment below with the date that you’re considering experiencing the Sky Trek Canopy Tour and I’ll get back to you asap to let you know if we can provide the discount for it.

Until soon! 🙂

Hello Melanie!

Thank you for your interest in this! It’s very kind of you to consider bringing items from home to donate while you’re in Costa Rica. 🙂

Normally, I’d supply you with specifics to help with the soccer shoes/equipment donation project we run, but unfortunately, this particular project is temporarily suspended due to Covid. There are other donation projects that are running, though; the organization Pack For A Purpose is one. They’re a good place to start; they work with several companies in various regions of the country so there should be at least one company near the destination(s) you plan to visit. Here’s a link to the page that outlines which Costa Rican companies you can donate items to through Pack For A Purpose: https://www.packforapurpose.org/destinations/central-america/costa-rica/). If you click on the name of a Costa Rican business on the page, it will show you their donation “needs,” which are items they ask travelers to bring from home. These range from school and reference materials, art/music items, and toys, to first aid and personal grooming supplies. Sadly, the “needs” lists are endless.

Thank you in advance for your generosity!

Pura vida! 🙂

Hi Annie!

Absolutely! 🙂 The tour operator does offer this option, though the price is slightly more expensive than the tour that picks up and drops off in Papagayo. From La Fortuna to Papagayo, the original price of the Tenorio River Rafting Tour is $154/person and our discounted rate—as of today’s date—is $123.20/person (rates are subject to change at any time, so it’s best to secure our discounts as soon as you decide which you’d like for your trip).

If the option from La Fortuna to Papagayo is the tour you’d like, this would be the discount to request through our website: https://puravidaeh.ca/discounts/tenorio-river-rafting-tour-adult-from-papagayo-operated-by-desafio-adventure-company/ Though the link is for the rafting tour to/from Papagayo, if you mention in the “Extra Info – Order Notes” section on the Checkout page that you’d like the tour to start from La Fortuna, we can adjust the order on our end to reflect the correct locations and pricing.

Of course and as always, if you have any other questions don’t hesitate to ask. 🙂

Pura vida!

Hey Todd!

Thanks so much for checking in. At the current time, we only have discounts for the following Selvatura tours:

Ziplining Tour
Hanging Bridges Tour
Ziplining and Hanging Bridges Combo
Ziplining, Butterfly Garden, and Hummingbird Garden Combo

Pura vida! 🙂

Hello Christopher!

Haha, go figure. 🤣

About your Covid-related questions, I’ll start with a disclaimer, though it pretty much goes without saying given the past year we’ve all experienced: Covid-related policies, restrictions, and requirements can change at any time. With this disclaimer in mind, instead of listing what the current requirements are (which may change between now and when you plan to visit), I’ll provide you with some helpful links where you can find up-to-date information. I’d recommend keeping an eye on these pages to see if anything changes between now and the day you leave home.

Costa Rica Entry Requirements: https://www.visitcostarica.com/en/costa-rica/planning-your-trip/entry-requirements
This website is run by Costa Rica’s tourism board, so it targets international visitors. It has an entire section dedicated to Covid-related entry requirements. It also provides links to the following two resources:

The Costa Rica Health Pass: https://salud.go.cr/
To date, this document is required to be completed no sooner than 72 hours prior to you entering Costa Rica.

US Entry Requirements (for return travel from Costa Rica): https://www.ict.go.cr/es/documentos-institucionales/material-de-apoyo-coronavirus/pruebas-covid-para-usa/1886-faq-requirements-for-travel-to-eeuu/file.html
This document is a compilation of requirements for travel back to the US (assuming you’re American).

In addition, the website for the US Embassy in Costa Rica (https://cr.usembassy.gov/covid-19-information/), as well as Costa Rica’s page on the CDC’s website (https://wwwnc.cdc.gov/travel/notices/covid-4/coronavirus-costa-rica), has helpful information but it’s similar to what you’ll find in the aforementioned document.

As you’ll learn by browsing the information that’s available in these resources, the US requires you to get a Covid test in Costa Rica before you return home (even if you’ve been vaccinated), and Costa Rica does require you to purchase special insurance, so, unfortunately, the travel agent was right. Links to where you can get tested and purchase insurance are provided in the resources linked to above. 🙂

Pura vida!

Hi Ruth!

The tour operator typically only includes transport from popular hotels located in and around downtown San Jose but they can offer transport from popular hotels located in downtown Alajuela (including the Alajuela City Hotel and Guesthouse) too and at no extra cost. (The tour operator will apply an extra fee for transport from hotels on the outskirts of Alajuela, as well as the outskirts of San Jose.)

Pura vida! 🙂

Hello Hemendra!

You’re in luck! We have this discount in stock, which is for the Hanging Bridges/Waterfall/Volcano/Springs Resort Hot Springs combo: https://puravidaeh.ca/discounts/arenal-combo-tour-with-springs-resort-hot-springs-adult-la-fortuna-canoa-aventura/

Alternatively, if by “Springs” you meant “hot springs” in general, not the “Springs Resort” specifically, we also have these discounts in stock:

Hanging Bridges/Waterfall/Volcano/EcoTermales Hot Springs combo: https://puravidaeh.ca/discounts/arenal-combo-tour-with-ecotermales-hot-springs-adult-la-fortuna-canoa-aventura/

Hanging Bridges/Waterfall/Volcano/Paradise Hot Springs combo: https://puravidaeh.ca/discounts/arenal-combo-tour-with-paradise-hot-springs-adult-la-fortuna-canoa-aventura/

Hanging Bridges/Waterfall/Volcano/Baldi Hot Springs combo: https://puravidaeh.ca/discounts/arenal-combo-tour-with-baldi-hot-springs-adult-la-fortuna-canoa-aventura/

We also have child discounts for each of the above-mentioned day tours (the links above are for the adult discounts), in case there any children in your family of five.

Pura vida! 🙂

Hello daB!

We can offer discounts off all of Sky Adventures tours, just some discounts aren’t yet visible to the public on our website. If it’s the Sky Limit and Sky Trek/Sky Tram Combo Tour that you’re interested in, I can request that our discount for that be added to our site asap so you can secure the discount today.

Also, there are some timeslots available that we’re permitted to access for the Sky Limit and Sky Trek/Sky Tram Combo if that’s your preference. Availability is subject to other reservations, but at the current moment, there is space at 10:30am on June 20th and at 9:00am and 10:30am on June 21st. How many people are in your travel group?

Until soon!