Hi Marilynn!

Great news! Currently, we only require 10 days’ notice to accept tour discount requests, so we can certainly process an order for discounts for your trip in June. 🙂

Just to clarify, the Arenal Sky Adventures Park’s Sky Trek Canopy Tour is a zip-lining tour, not a rappelling/canyoning tour. Did you mean “Pure Trek” (instead of “Sky Trek”) by chance? Pure Trek runs a canyoning tour, so my best guess is that it’s their tour you have in mind.

Pura vida!

Hey Yinghui!

No problem at all! Thanks so much for letting us know. To confirm, I’ve updated your order on our end to be for 1 adult and 1 student instead of 2 adults. 🙂

Pura vida!

Hi Marilynn!

Thanks so much for your interest in our Pura Vida! eh? discounts, as well as for your kind comments regarding DIY Costa Rica! 🙂

Quick question: Are you a Pura Vida! eh? member in addition to being a DIY Costa Rica member? DIY Costa Rica is a sister project of ours, and it’s easy to confuse that project with Pura Vida! eh?. To confirm, the two projects, their respective websites, and the accounts required to access each are different:

-a DIY Costa Rica account provides access to all of the protected content on our DIY Costa Rica website (https://www.diycostarica.com), including our Costa Rica Destination Tool.
-a Pura Vida! eh? account provides access to the checkout page on our Pura Vida! eh? website (https://puravidaeh.ca) where you can submit an order for discounts.

If you’re not able to log in to Pura Vida! eh? (i.e., if you aren’t able to access the checkout page), especially if you’re trying to enter credentials (i.e., the username and password) that are associated with a DIY Costa Rica account, the problem is likely that you’re not yet a Pura Vida! eh? member. (Note that you may still be a DIY Costa Rica member; you can be a member of Pura Vida! eh? only, DIY Costa Rica only, or both.) If this is the case, you can quickly become a Pura Vida! eh? member here. (Please keep an eye on your junk mail folder and trash bin following payment through PayPal because the account registration email may end up there.) Once you’ve registered your Pura Vida! eh? account, you’ll be able to log in, access the checkout page, and submit an order for discounts.

Pura vida! 🙂

Hey Praveen!

Thank you so much for your interest in our discounts! 🙂

I just checked our member records and can see that you were able to register your account without issue earlier today, so I assume you found the registration email, but in case this isn’t correct and you need assistance setting up your account, just let me know and I can certainly help!

Pura vida!

Hey Bin!

Sounds good! Feel free to select the tour time of your preference. Once we receive your order for the discount, the tour operator (Sky Adventures) will let us know if they have availability for your preferred tour time. If something happens that they don’t, I’ll let you know what other times are available. Also to confirm, if something happens that they’re completely sold out of tour spaces for your requested tour date, I’ll confirm this with you as well, and I’ll also refund the entirety of your membership payment (through PayPal).

Pura vida! 🙂

Hey Bin!

No problem at all! Feel free to post your questions here (other travelers may be wondering the same thing), and I’ll get back to you with the answers. Re: the membership level, just let me know which exact discounts you want to access (i.e., which exact tours you’re interested in doing), as well as the number of people that will participate in each tour (no need to identify at this point whether they’re adults, students, or children), and I can confirm the membership level that you’ll need.

Pura vida! 🙂

Hi Shannon!

Thanks so much for your interest in our Sky Tram and Sky Walk discount! Sky Adventures (the tour operator) is one of the fastest partners we work with, so we’ll be able to process this discount for you very quickly. To answer your specific question, yes, there’s still time to access the discount through our site. 🙂 Also to confirm, simply for added peace of mind, if ever it was the case (with respect to any discount) that you ordered a discount through our site and it ended up not being available (or there wasn’t enough time to process it), we would refund your membership payment 100%. 🙂

Pura vida!

Hey costaricasujatha!

This is a really great question! 🙂

You’re absolutely correct–Mistico Park doesn’t label the group between adults and children as “students,” they label them as “teens/adolescents.” Most other tour operators call the group “students” as opposed to “adolescents/teens,” which is why our website is designed to show the same, but to account for the Mistico Park’s unique preference, we note on their tour listing pages on our website that the “student” rate only applies to individuals up to the age of 18. For example, on the tour listing page for our student discount for Mistico Park’s Natural History Walk (https://puravidaeh.ca/discounts/arenal-hanging-bridges-tour-student-la-fortuna-mistico-arenal-hanging-bridges-park/), just under the discounted price, we state that the “Age group(s) that receive the student rate for this activity: 11-18 years”, and similarly, on the tour listing page for our adult discount for the same tour (https://puravidaeh.ca/discounts/arenal-hanging-bridges-tour-adult-la-fortuna-mistico-arenal-hanging-bridges-park/), we state that the “Age group(s) that receive the adult rate for this activity: 19+ years.” So, to confirm for the 21-year-old in your group, this individual would qualify for the “adult” discount (applicable to individuals age 19 and older) even though they’re technically a student.

To confirm, this situation is unique to the Mistico Park. Other tour operators may have different policies that would accept a different outcome. For example, Sky Adventures applies their student rate to individuals up to the age of 24 years, so for any of their tours, the 21-year-old in your group would qualify for the student discount. 🙂

Pura vida!