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    • #104629 Reply
      ,SDBeshore
      Participant

        I am still not getting replies to my emails when I reply to the ones you’ve sent. Please let me know how we can have better communication. I have checked junk and trash.

      • #104630 Reply
        ,Nikki
        Keymaster

          Hi Stephanie!

          Thanks so much for checking in. I sent you two emails recently–within the last hour or two. Have you checked your junk mail or trash folder lately? The messages should be there! 🙂 These two particular emails that I sent most recently are the discount vouchers for your hot springs and trek/walk/tram combo. We’re currently waiting to hear back from the sailing tour operator but I’ll send you another update once this comes in.

          Until soon! 🙂

        • #104639 Reply
          karine zriel

            hi i registered this morning and paid to get access to the site but never received the email with my registration info.

          • #104640 Reply
            ,Nikki
            Keymaster

              Hi Karine!

              Thank you so much for letting us know! I can certainly help. 🙂

              Quick question… is it access to this website (Pura Vida! eh? Inc.) or our sister website (DIY Costa Rica) that you’re wanting? I ask because I just checked the PayPal payments we recently received for access to this site (Pura Vida! eh? Inc.) and I don’t see any in your name. I do see a payment made recently for our sister site, DIY Costa Rica, though. To confirm, the two websites are different. The DIY Costa Rica account provides access to all of the protected content on our DIY Costa Rica website, including our Costa Rica Destination Tool. The Pura Vida! eh? account provides access to the checkout page on our Pura Vida! eh? website (this website) where you can submit an order for discounts.

              Membership to Pura Vida! eh? Inc. is required to access the Pura Vida! eh? site, and membership to DIY Costa Rica is required to access the DIY Costa Rica site. (The memberships are different: you can have one or the other, or both.) Since you purchased access to DIY Costa Rica via the DIY Costa Rica website but left a comment for us on this Pura Vida! eh? website, I’m not sure which of the two sites you’d like to access. If it’s the DIY Costa Rica account that you’d like to access, I can send you a copy of the registration email that was previously sent to you for that site since you’ve already made the payment for DIY Costa Rica access (our registration emails have a tendency to end up in junk mail or trash folders). If it’s Pura Vida! eh? Inc. that you’d like to access instead, you can make a payment for that on this page on our website (https://puravidaeh.ca/membership-join/). Once you make that payment, you’ll automatically receive the registration link for the Pura Vida! eh? Inc. account, but if something happens that the registration email doesn’t come through, feel free to tell me so below and I can re-send it. 🙂

              Pura vida!

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          Reply To: Trouble with email correspondence
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