• This topic has 5 replies, 2 voices, and was last updated 3 years ago by ,tracy.yu.fang.
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    • #104223 Reply
      Tracy

        Hi

        I saw a sky trek, walk and tram tour operated by sky adventure at 78$ on Dec 24th for 2 people. Can I just book it online and you will send me confirmation? There is no phone number contact, so I’m a bit uncertain. I want to book La Paz Waterfall entrance ticket as well, do you have discounts too? Thanks!

      • #104225 Reply
        ,Nikki
        Keymaster

          Good morning Tracy!

          Thank you so much for your interest in our discount for the Sky Trek, Sky Walk, and Sky Tram Combo!

          You’re correct: When you place an order through our website for one of our tour discounts, the tour operator will provide a confirmation for the booking they create for you in their system. Also, you’ll pay the tour operator directly for the tour (we don’t collect payments for tours). The advantage is, by placing an order through our website for our tour discount, you’ll pay the tour operator our discounted rate for their tour as opposed to their original rate for their tour.

          Also, to confirm, all correspondence is handled through email (as opposed to the phone) to ensure there’s a written record of all requests. 🙂

          For the La Paz Waterfall Gardens, unfortunately, we don’t have any discounts for that property at the current time.

          Let me know if you have any other questions! Pura vida! 🙂

        • #104237 Reply
          Tracy Fang

            Hi Nikki, thanks for your response!

            I just paid discount for 1 tour 2 people through paypal (using this email above), however I haven’t received registration email (not in my junk/spam email box). Can you help me manually approve it somehow? I want to book my trip as soon as possible so that it’s not booked out. Thank you!

          • #104238 Reply
            Tracy Fang

              Hi Nikki – another question, do you have discount for Starbucks coffee farm tour? https://www.starbuckscoffeefarm.com/en/

              Thanks

            • #104243 Reply
              ,Nikki
              Keymaster

                Good morning Tracy!

                I’ve just gone through our morning emails and spotted a notification that you registered your account and submitted an order, so I’m assuming the registration email ended up arriving okay and that all is well? If this isn’t correct, just let me know and I can help you out. 🙂 With respect to the order, we’ve just begun processing it, so keep your eyes peeled to your email inbox for updates! Note: Sometimes our emails end up in junk mail bins or trash folders, so it’s a good idea to check those spots too.

                For the Starbucks coffee tour, unfortunately, we don’t have a discount for that tour at this time.

                Pura vida! 🙂

              • #104245 Reply
                ,tracy.yu.fang
                Participant

                  sounds good, thanks Nikki!

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