Hi Kelly!

Thanks so much for letting us know! Just to confirm, you’re talking about the link to register your DIY Costa Rica account, not a Pura Vida! eh? account, correct? I checked our records and can see a payment from you for DIY Costa Rica access (not Pura Vida! eh? access), so I’m assuming that’s the account in question.

Also to check, do you have access to your email that ends with “sold.com”? I ask because that’s the email address associated with your DIY Costa Rica account, so the automated registration email would have been sent to that email address, not to the email address you used to contact us through this forum, which ends in “gmail.com”. Registration emails often end up in junk mail folders and/or trash bins since they contain a link, so if the email isn’t in your inbox in that account, it’s likely in one of those two bins/folders.

If something happens that the automated registration email didn’t make it to your “sold.com” address at all, or if you no longer have access to that email account, just let me know and I can register your DIY Costa Rica account for you on our end. All I’ll need to receive from you is the username you’d like to associate with your DIY Costa Rica account.

Pura vida!