Hi Claire!

Thanks so much for your interest in our Pacuare River rafting discount. 🙂

To answer your question, yes! Exploradores Outdoors does offer complimentary transportation between San Jose and La Fortuna. (Just be sure to indicate that when you order the discount for the tour.) The only hiccup will be with your pick-up place. Transportation is typically provided from hotels in downtown San Jose. Exceptions to this are the Hampton Inn & Suites and the Holiday Inn Express, which are neighboring hotels about a 2-minute drive from the SJO Airport, near the city of Alajuela. If you stay at either of these hotels, the rafting tour operator can pick you up there for free. Alternatively, you can stay elsewhere in the city of Alajuela (if you don’t want to travel all the way in to downtown San Jose), you’ll just need to arrange for a taxi to transport you from wherever you plan to stay in Alajuela to the Hampton Inn & Suites on the morning of your rafting tour.

For water levels, these depend entirely on rainfall amounts received, usually in the days leading up to a rafting date, including the night before a rafting tour. It’s difficult to predict, but regardless, the Pacuare River Rafting Tour is a fun trip to make year-round. Here’s some helpful info that we provide in our related blog post, Your Costa Rica Rafting Tour Questions Answered: https://costaricatravelblog.com/costa-rica-rafting-tour-questions/

When is the best time of year to go rafting in Costa Rica?
If we considered, on average, all of Costa Rica’s class III/IV rivers for white-water rafting and gave the water/rapid level a score between 1 and 10 (1 being the lowest level we have seen and 10 being the highest level we have seen), this is what to expect from month to month:
January: 5
February: 3 or 4
March: 2 or 3
April (first few weeks, depending on whether the rain/green season starts early or late): 1
April (the last week, depending on whether the rain/green season starts early or late): 5
May: 5 or 6
June: 5
July: 5
August: 5
September: 6
October: 7, 8, or 9
November: 8, 9, or 10
December (first few weeks, depending on whether the dry/summer season starts early or late): 8
December (last few weeks, depending on whether the dry/summer season starts early or late): 5

Pura vida! 🙂