- This topic has 4 replies, 2 voices, and was last updated 2 years, 3 months ago by ,
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Hi – I just became a member and bought a level 5 discount through PayPal. I received the registration email, but somehow messed up when I chose & saved a password (using Apple secure password) and got mixed up with my DIY password! Could you please send me a link to reset my Pura Vida password so I can check out the items in my cart? Many thanks!
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Hey Katybee!
No problem at all! To confirm, I sent you a private email containing a temporary password that will let you into your account, so you can officially checkout. As a heads up, that email may have gone straight to your junk mail folder.
Pura vida! 🙂
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Hi Nikki
Thanks so much for replying so quickly! I received an email from a WordPress address confirming that my password was changed, but there’s no temporary password that I can see?
Would you mind resending please?
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Hi again Katybee!
Thanks so much for reporting back! I just tried sending you a message from my personal email account, as opposed to our online messaging system (from which the first email was sent). Hopefully, that email reached you okay!
Pura vida! 🙂
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Hi Nikki
That’s great I received that one – all sorted now . Thanks very much!
Kate
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