- This topic has 3 replies, 1 voice, and was last updated 1 year, 6 months ago by ,
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Hi,
I joined today to book 2 tours, but did not receive any email (including spam and trash) to be able to login to complete the purchases. Confirmed purchase through paypal app.
Please advise.
Thanks!DISCOUNT: Arenal Highlights Tour (Hanging Bridges, Arenal Volcano Tour, and Rio Fortuna Waterfall) – Adult (From La Fortuna / Operated by Desafio Adventure Company)
Tour date:
Sunday, May 21, 2023
Transportation
Include transport even if it costs extra
Hotel Name:
Tabacon
$155.00 USD $108.50 USD
DISCOUNT: Arenal Highlights Tour (Hanging Bridges, Arenal Volcano Tour, and Rio Fortuna Waterfall) – Adult (From La Fortuna / Operated by Desafio Adventure Company) quantity
2
$217.00 USD
× DISCOUNT: Coffee and Chocolate Tour – Adult (From La Fortuna / Operated by Don Juan Tours)
Tour date:
Monday, May 22, 2023
Transportation
Include transport even if it costs extra
Hotel Name:
Tabacon
Tour time:
10:00am
$55.00 USD $41.25 USD
DISCOUNT: Coffee and Chocolate Tour – Adult (From La Fortuna / Operated by Don Juan Tours) quantity
2
$82.50 USD -
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Hi Gillian!
Thanks so much for letting us know! 🙂 We received your PayPal payment without issue. I just pulled up our member accounts and can see that the registration email was sent to your hotmail address, not your gmail address, which you’ve used to contact us through this forum. Do you still have access to your hotmail address? If so, the registration email should be in your inbox or a folder there. If you no longer have access to your hotmail address (for example, if it’s an old email that’s associated with your PayPal account), or if you checked your hotmail account and still cannot find the registration email, not to worry, simply report back here to let me know and I can send the registration link to your gmail account instead.
Pura vida!
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Thanks, I checked the hotmail but it was not there. Please send to gmail, with auto-forwarding it may have been lost. Appreciate the help!
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Hey Gillian!
Done! 🙂 I just sent the registration link to your gmail account. In case you didn’t receive it, let me know here, and I can try getting it to you a different way.
Pura vida!
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