Viewing 1 reply thread
  • Author
    Posts
    • #107181 Reply
      Cindy Romeo

        Can’t log in and I paid

      • #107183 Reply
        ,Nikki
        Keymaster

          Hi Cindy!

          Thanks so much for your interest in our discounts! 🙂

          One quick question: I checked our records of Pura Vida! eh? accounts and cannot see your name listed. I can see your name listed in our records of DIY Costa Rica accounts, though (this is the account you paid for). Are you currently a Pura Vida! eh? member too?

          To confirm, the two accounts (Pura Vida! eh? and DIY Costa Rica) are separate; each one is tied to a separate website/initiative of ours.

          A DIY Costa Rica account provides access to all of the protected content on our DIY Costa Rica website (https://www.diycostarica.com), including our Costa Rica Destination Tool, our Costa Rica Recommendations Map, and all of our private Costa Rica recommendations.

          A Pura Vida! eh? account provides access to the checkout page on our Pura Vida! eh? website (https://puravidaeh.ca), where you can submit an order for discounts.

          If you’re not able to log in to Pura Vida! eh? (i.e., if you aren’t able to access the checkout page), especially if you’re trying to enter credentials (i.e., the username and password) that are associated with a DIY Costa Rica account, the problem is likely that you’re not yet a Pura Vida! eh? member. If this is the case, you can quickly become a Pura Vida! eh? member here. (Please keep an eye on your junk mail folder and trash bin following payment through PayPal because the account registration email may end up there.) Once you’ve registered your Pura Vida! eh? account, you’ll be able to log in, access the checkout page, and submit an order for discounts.

          Pura vida! 🙂

      Viewing 1 reply thread
      Reply To: Can’t login to disounts
      Your information:




      Privacy Policy Overview

      This website uses cookies to operate and provide you with the best user experience possible. To ensure you're aware of and okay with this and our other privacy-related practices, please review our Privacy Policy, then click the button below to accept it.

      If you do not accept the policy, we respect your choice 100%. Unfortunately, most of our website’s features, including our Member Login functionality, our Questions and Answers Forum, and our Discount Wishlist option, rely on cookies to operate. Most are also run by themes, plugins, and other add-ons to our website that we do not and cannot control, which means the cookies you receive are mainly provided by third parties. Because simple actions like logging into your member account, browsing our tour discount database, asking a question, and even visiting our website’s homepage require the use of cookies, it is not possible to explore or use our website without them. If you would prefer not to receive cookies, we kindly (and sadly) ask that you close your browser and not visit our website. (Alternatively, you can try setting your browser to remove or reject browser cookies before visiting our website, but you may find that our website doesn’t function properly without them.) By visiting or submitting information through our website, you acknowledge and accept our use of cookies, and the use of third-party cookies. For more information, please see our Privacy Policy.

      Thank you for understanding!