Hello Furtigan!

Thanks so much for your interest in placing an order. 🙂

Question: Are you currently a Pura Vida! eh? member? I checked our records of Pura Vida! eh? member accounts and didn’t see your name registered. I can see your name registered in our records of members of DIY Costa Rica (our sister site), though. To confirm, the two accounts are different: the DIY Costa Rica account provides access to all of the protected content on our DIY Costa Rica website, including our Costa Rica Destination Tool, whereas the Pura Vida! eh? account provides access to the checkout page on our Pura Vida! eh? website (this website you’re currently on) where you can submit an order for discounts. Since you mentioned you’re not able to log in, I’m guessing that this is because you aren’t yet a Pura Vida! eh? member, and that you’re trying to enter your DIY Costa Rica account credentials. If this is the case, you can quickly become a Pura Vida! eh? member on this page on our website (https://puravidaeh.ca/membership-join/); you’ll register your Pura Vida! eh? account following the same process you did when you registered your DIY Costa Rica account (keep an eye on your junk mail folder as the registration email may end up there). Once you’re logged in to your Pura Vida! eh? account, you’ll be able to access the checkout page and discounts you’ve selected for your trip.

Pura vida! 🙂