Hi Ellis!

Thanks so much for your message and for letting us know! I can confirm that we received your PayPal payment without issue. Were you able to receive the account registration email? It’s an automated email that gets sent out immediately following PayPal payment. When I saw your question on our forum (above), I also sent you a follow-up email, which contained a copy of the registration link (just in case the first email never reached you). If you didn’t receive either of those two messages, would it be possible to check your junk mail folder and trash bins? The registration email contains a link, and many email providers mark it as spam, so it’s possible the emails have ended up there.

Alternatively, it’s possible that there is a typing error in your email address. I don’t want to post your private email here in the public forum, but in an attempt to be discreet, I can tell you that the email address you used to make the payment through PayPal had an underscore (_) in it between the letters “s” and “r” but the email address you used to contact us through this forum did not. Do you have two email addresses: one with an underscore and one without an underscore? If not, the problem of you not receiving the registration email is likely due to an error that was made when you inputted your email address during the payment process. Since the two emails we sent you earlier today were sent to the email address with an underscore in it, if this turns out to be the problem, we can re-send the messages to the email address that doesn’t have the underscore in it.

Pura vida! 🙂