Hi Stacey!

Thanks so much for your kind comment! 🙂 I’m happy you’ve found our information to be helpful, and I’m also happy to answer your question.

We don’t have a cancelation policy of our own, we simply enforce the cancelation policies of the individual tour operators. So, the cancelation policies that will apply will depend on the exact tours you want to experience, and which tour operators run those tours.

For example, Desafio typically requires 48 hours’ notice to accept cancelations of reservations for their self-run tours (such as their canyoning tour) without penalty, so that’s the cancelation policy that would apply if you opt to use our discount for their canyoning tour. The Paradise Hot Springs tends to require at least two weeks’ notice to accept cancelations without penalty, so that would be the more worrisome cancelation policy between the two.

Note that tour operators’ policies are subject to change at any time (some tour operators enforce stricter policies during the high season, and it sounds like you plan to travel during that period), so it would be good to keep an eye on tour operators’ policies (most tour operators will post these on their website) between now and when you plan to travel, just in case they decide to make any changes.

Pura vida! 🙂