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Hello,
I just came across your site and had a couple of questions about booking experiences through your site.
1. Looks like many of the posts are quite old. Are the discounts on experiences still valid for June of 2023?
2. We’ll be in Costa Rica in 3 days. Does your message regarding booking at least 10 days prior apply in the slow season (June of 2023) or can you process these orders faster?
3. What happens if I book an experience through your site and you’re unable to process it on your end?
Thank you very much.
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Hey Zed!
Thanks so much for your interest in our discounts! The discounts are still valid. The dates you may have spotted online are the dates that the discounts were originally posted, but so long as they appear as “in stock” on our website, they’re still active. 🙂
With respect to discount processing, we are able to process orders quickly, but the arrangement we have with several of our tour operator partners is that travelers must pay for their tours a certain number of days in advance. The 10-day requirement allows enough time for us to process the order, for the tour operator to confirm the tour(s), and for the traveler to pay for the tour(s) in however many days the tour operator needs them to pay in advance. This arrangement applies year-round, including for low-season months like June, so unfortunately we won’t be able to provide you with discounts for tours taken within the next 10 days. 🙁 Of course, if you plan to be in the country for a while and want to access discounts for tours taken on dates that are 11 or more days from now, don’t hesitate to let us know because we’d be more than happy to help you in that case.
Pura vida! 🙂
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