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Arenal Mundo Aventura

NOTE: The content on this page was last updated on November 23rd, 2017.

Following the submission of a Day Tour Reservation Request form to Pura Vida! eh?, travellers are provided with instructional information that outlines any action required of them according to the tour operator’s policies (i.e., our team will explain whether full, partial, or no prepayment is required by the tour operator, as well as outline how any payment or guarantee of payment should be provided to the tour operator if it is required). The policy information listed below is provided as a courtesy to all travellers who visit our website; travellers who opt to reserve their desired Costa Rica tours through Pura Vida! eh? will receive more specific policy information and guidance from our team throughout the process of working together than the static text posted below for convenience purposes.


payment policies

  • Your reservation will be confirmed once the credit card charge has been accepted. If the charge does not go through your reservation will be automatically cancelled.

  • The full amount of your reservation will be charged 8 days prior to your tour date.

  • Cancellations made 8 or less days prior to the tour date will be charged in full.


  • In the event that a tour is cancelled because of heavy rains, lightning, or any other natural element which may put our clients at risk, only the portion of the tour received will be charged, and we will issue a refund for the portion of the tour which was not able to operate.

general disclaimer

For travellers’ convenience, we list tour operators’ policies on our website, however please note that a tour operator’s policies are subject to change at any time; for the most up-to-date policy information that will supersede any detail, error, or omission from our website or correspondence, please obtain this from the tour operator directly.